Returns

Welcome to our Returns Page. We understand that sometimes returns are necessary, and we want to make the process as smooth as possible for you. Please read the following information carefully to ensure that your return is processed correctly.

Return Policy

Our return policy allows you to return your item within a specified timeframe. For UK customers, you have 14 days after receiving your item to request a return. International customers have 21 days after receiving their item to request a return.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Initiating a Return

To start a return, please contact us at info@blahdyblah.co.uk . Our customer service team will guide you through the process and provide you with the necessary instructions.

Return Address

Please send all returns to the following address:

Unit A3 Mountbatten Business Park, Jackson Close, Portsmouth, Hampshire, Portsmouth PO6 1US, United Kingdom

Return Shipping

We recommend using a tracked mail service to send your return. This will ensure that your item is delivered to our returns department safely. Please note that we cannot be held responsible for any lost items during the return shipping process.

Refund Process

Once we receive your returned item, our team will inspect it to ensure that it meets the eligibility criteria. If approved, we will process your refund within 10 business days. The refund will be issued to your original payment method.

Exceptions

There are certain items that cannot be returned. These include perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards. If you have any questions or concerns about the eligibility of your item, please contact us for further assistance.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please inspect it upon reception and contact us immediately. We will evaluate the issue and make it right by providing a replacement or refund.

European Union 14-Day Cooling Off Period

If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. The same eligibility criteria mentioned above apply to these returns.

If you have any further questions or need assistance with your return, please don't hesitate to contact us at info@blahdyblah.co.uk . We are here to help!